How do I sign up?

We don't accept applications directly. All new customers must come via a Corporate Service Provider partner (CSP). This helps us to ensure that all formation and KYC has been carried out inline with our internal policies.

What are the fees?

A fee tariff will be made available to you by the Corporate Service Provider (CSP) before you sign up.

What do I need to apply for an account?

The following documents are required:
Any official document not in English must be translated by a registered or licensed professional translator.

1. Certificate of incorporation

2. Board of directors and ultimate beneficial owners
Shareholder and directors register document (or equivalent)

3. KYC pack for directors and ultimate beneficial owners
ID and Proof of Address (dated within 3 months)

4. Proof of business address
Must be addressed to your company e.g. rental agreement or utilities bill. If one can't be provided, we can support.

Please note: the ID document must be either a passport, driving license or national ID card (front and back). Residential addresses may be provided as a bank statement, utilities bill or driving license (where passport is provided as ID).

Can I open an account if I’m not a U.S registered business?

Yes, we accept applications from over 180 countries, as long as they are not on the OFAC sanction list. Click here for more information.

Are there any business-types not permitted to open an account?

As long as they do not partake in illegal activity, most business types are accepted, including: Crypto, Medical cannabis, Trusts, Funds and eGaming. Introducing partners will complete an initial review of suitability for an account before submitting your application.

Can individuals apply for an account?

Yes, accounts can be open in the name of businesses or individuals.

What does Multi-Banked mean?

We have multiple banks and financial service providers available and integrated to the platform, which enables you to access a broader range of accounts, currencies and payment rails then a single bank could offer.

What currencies can I have accounts in?

Accounts can be opened in one of multiple of the following currencies: United States Dollar (USD), Euro (EUR), Pound Sterling (GBP).

Where are my funds held?

Funds are held in the U.S. with Cross River Bank, our U.S regulated banking partner. During FX conversions funds are processed via another banking partner in the UK. Funds never leave tier 1 banks or the SWIFT payment system (The defcato gold standard for international money movement).

What are your policies relating to customer deposit safety?+

All USD account holders receive FDIC deposit insurance up to $250,000. Relevant bank accounts provided by Cross River Bank; Member of FDIC.

Can I sign up for new accounts / services later?

Yes, you can add additional accounts at any time from within the platform. When new capabilities go live, you will be sent an update and they will become available for sign up.

Is your software secure?

Yes, we handle billions of dollars of transactions each year. Our platform is security and penetration tested annually by BAE systems (A government infrastructure audit service).

What is FDIC insurance?+

The Federal Deposit Insurance Corp. (FDIC) is the agency that insures deposits at member banks in case of a bank failure. FDIC insurance is backed by the full faith and credit of the U.S. government.

The FDIC insures up to $250,000 per depositor, per FDIC-insured bank, per ownership category. This guarantees that their money is safe, as long as it’s within the limits and guidelines.

Relevant bank accounts provided by Cross River Bank; Member of FDIC.

What does FDIC insurance cover?+

FDIC insurance covers traditional bank deposit products, including checking accounts, savings accounts, certificates of deposit and money market deposit accounts.

The insurance covers up to $250,000 in deposits, per depositor, per FDIC-insured bank, per account ownership category. If an account holder has more than $250,000 on deposit across several accounts at a single bank, in their name alone, anything over $250,000 is not insured.

Relevant bank accounts provided by Cross River Bank; Member of FDIC.

Ready for a Better Banking Experience?